Cooperation with hotel investors in the investment phase: selected projects 2014-2017
- Permanent cooperation concerning building a 4* hotel in the Hel Peninsula. Cooperation with the architectural design studio. Strategic consulting. Since: November 2016. The Ordering Party: Management Board of the Nadwiślańska Agencja Turystyczna Sp. z o.o.
- Preparing the product concept and design guidelines of the 4* Hotel in Toruń. Cooperation with the architectural design studio. Time: July – December 2016. The Ordering Party: A private investor from Toruń.
- Permanent contract for management consulting at the Amax Hotel in Mikołajki. Since: September 2016. The Ordering Party: Hotel Amax Sp. z o.o.
- Permanent cooperation concerning building a 5* hotel in Kraków. Cooperation with the architectural design studio, the general contractor and subcontractors. Strategic consulting. Since: November 2015. The Ordering Party: Management Board of Stalprodukt SA.
- Preparing a development strategy for the Amax Hotel in Mikołajki. Comprehensive audit and operational activity consulting. Time: January – June 2016. The Ordering Party: Hotel Amax Sp. z o.o.
- Preparing the design guidlines of the 4* Hotel, the Castle on the Ełk Lake. Time: May 2016. The Ordering Party: A private investor from Ełk.
- Preparing the product concept, business model and market strategy for the CondoHotel 4* in Szczawnica. Since: November 2015. The Ordering Party: A private investor from Warsaw.
- Strategic diagnosis, preparing the product concept and development strategy for the Company, including its particular hotel and sanatorium facilities.Since: October 2015. The Ordering Party: Management Board of SOLANKI Uzdrowisko Inowrocław Sp. z o.o.
- Preparing a businessplan for an investment involving a bank’s financial support: Curemed Medical Centre. Hotel and rehabilitation clinic NZOZ in Curyn, within Biała Podlaska County. Time: August 2015. The Ordering Party: Curmed Sp. z o.o.
- Preparing a development strategy for the OLEANDRY Youth Hostel in Kraków. Time: July 2015.
- Cooperation concerning the product and architectural concept of a 4* hotel in Sopot. Cooperation with the architectural design studio. Time: April – July 2015. The Ordering Party: Elfeko SA.
- Consulting services concerning hotel management, training courses for the hotel managers and preparing sales procedures. Time: January 2015. The Ordering Party: Hotel Lamberton, Ołtarzew, near Ożarów Maz.
- Preparing the product concept and hotel’s vision, based on the prediction of the most prospective customer segment. Preparing the development, marketing and sales strategy for a hotel in Krynica Zdrój. Preparing the businessplan, the cooperation with the architectural design studio. Time: November 2014 – January 2015. The Ordering Party: Elfeko SA Gdynia.
- Preparing the analysis of the hotel and aparthotel market in Warsaw. Time: December 2014. The Ordering Party: EuroCity Sp.zo.o.
- Preparing the product concept and hotel’s vision, based on the prediction of most prospective customer segment. Preparing the development, marketing and sales strategy for a 5* hotel in Szklarska Poręba, Lower Silesian Voivodeship.The cooperation with the architectural design studio. Time: November 2014. The Ordering Parties: Sun and Snow SA, Univitae Sp. z o.o.
- Preparing the product concept and hotel’s vision, based on the prediction of the most prospective customer segment. Preparing the development, marketing and sales strategy for the hotel/clinic in Łebunia Palace, Pomeranian Voivodeship. Preparing the businessplan. Time: October 2014. The Ordering Party: A private investor.
- Opening and market launch of the Dworzysko Hotel in Szczawnie Zdrój. Comprehensive training for the Hotel and Restaurant employees. Preparing quality manuals and operational procedures. Time: August – September 2014. The Ordering Party: Dworzysko R.Tomaszewski i synowie Sp. z o.o.
- Preparing the product concept and hotel development plan for the Mużakowski Hotel in Łęknica. Time: January 2014. The Ordering Party: A private investor.
Selected consulting projects (2006-2013)
- Preparing tourist product concepts, within the project ‘Połączenie Wielkich Jezior Mazurskich z Kanałem Augustowskim’, the Lake District Waterway. Time: January 2013. The Ordering Party: Ełk County.
- Preparing the product concept for the Hotel in the Castle on the Ełk Lake. Cooperation with the architectural design studio. Calculation of the Hotel’s operational ability. Time: May 2013. The Ordering Party: PHU Doryb Ełk.
- Preparing development strategy, product concept and hotel’s vision of a 4* hotel in Sopot, 190 rooms.Cooperation with the architectural design studio. Time: July 2013. The Ordering Party: Investment Group Hossa SA, Gdynia.
- Preparing tourist product concepts for the city of Jelenia Góra. Time: October – December 2013. The Ordering Party: the city of Jelenia Góra.
- Preparing a development strategy for a state-owned company which manages a chain of 20 hotels and resorts. Preparing a businessplan for the Company and its eight key hotels within the years 2013-2023. The Ordering Party: Nadwiślańska Agencja Turystyczna, Tychy (Kompania Węglowa SA).
- Preparing a businessplan for building a 4* hotel in Kraków. Time: June 2012. The Ordering Party: Avanti Sp. z o.o., Kraków.
- Preparing a development strategy, product concept and sales and marketing strategy for the Folwark Galiny Hotel near Bartoszyce. The Ordering Party: The Bell, manufacturer of cosmetics, Józefów.
- Preparing a businessplan for purchasing the French Hotel in Kraków, from the hotel chain Orbis SA. Investment involving bank’s financial support. Time: May – June 2011. The Ordering Party: Alterco SA Group and Adam Gessler. Investment fulfilled.
- Reviving the Library at the Krasicki Hotel in Lidzbark Warmiński: selecting and purchasing books for the Library. Time: May 2011. The Ordering Party: Anders Group – Centrum Konferencyjne Zamek Sp. z o.o. Investment fulfilled.
- Consulting concerning a hotel concept near Kielce. Time: March 2011. The Ordering Party: Dorbud SA, Kielce. The investment has not been purchased, according to the investor’s recommendation. Investment fulfilled.
- Consulting concerning the optimalisation of the Hotel and Conference Centre at Gniew Castle. Time: December 2010. The Ordering Party: Polmlek SA, Pułtusk. Investment fulfilled.
- Preparing a development strategy and creating hotel products for the 4* Krasicki Hotel in Lidzbark Warmiński. Preparing a marketing and sales strategy for the next 5 years. Time: January – July 2010. The Ordering Party: Conference Centre Zamek Sp. z o.o., Anders Hotel Group. Investment fulfilled.
- Preparing the hotel’s concept and creating the hotel’s products : a 4* hotel with bungalows in Magury village in Bieszczady Mountains. The Ordering Party: A private investor from Warsaw. The project has not been fulfilled.
- A Feasibility study for the hotel’s modernisation and building a tourist infrastructure around it. Within the WRPO, 6.1. Project (a form of professional reintroduction for the unemployed). Time: November 2010. The Ordering Party: BMC Hotels Sp. z o.o., Poznań. Investment funded and fulfilled.
- A Feasibility study for the Greater Poland hotel investments project, within the 6.1. Project. Time: October 2010. The Ordering Party: Eureka Sp. z o.o., Poznań. Investment funded and fulfilled.
- Preparing a feasibility study according to bank requirements for the 3* Hotel Mercure Vestil in Piotrków Trybunalski. Preparing two businessplans for the PPHU Wilk investor, Piotrków Trybunalski. Time: June – September 2009. Loan received, investment fulfilled.
- Consulting the concept of developing The Sułkowski Hotel in Boszkowo. Cooperation with the Palladium Architekci architectural design studio. Time: May – August 2009. The Ordering Party: ClarSystem, Poznań. Investment fulfilled.
- Preparing a feasibility study for the hotel and recreational complex in Boszkowo, Greater Poland, in accordance with the requirements of the WRPO, 6.1. Project (a form of professional reintroduction of the unemployed). Time: April 2009. The Ordering Party: ClarSystem SA, Poznań. Investment fulfilled.
- Cooperation with AGK Architekci, architectural design studio, concerning the design of the hotel-conference complex HotelNarwil 5*,300 rooms, near Serock. Developing the health&beauty function. Time: December 2008 – January 2009. The Ordering Party: Adamed SA. Investment fulfilled.
- Cooperating with creating the concept and preparing a feasibility study for the 4*hotel-suite facility in Poznań: suites, conference centre, health&beauty, offices, 100 rooms, several dozen suites. Time: June – August 2008. The Ordering Party: Topaz Hotel / Simptest Sp. z o.o. resort.
- Preparing a businessplan for the the 5* hotel-suite facility in Mikołajki (Mikołajki Hotel). Developing the health&beauty facility, conference, 200 rooms. Time: May 2008. The Ordering Party: Inpro Sp. z o.o., Gdańsk. Investment fulfilled.
- Cooperating with preparing the concept, feasibility study and businessplan in accordance with the bank’s requirements, for the 3* Lamberton Hotel, including conference possibilities. Warsaw-Poznań route, near Ożarów Mazowiecki. Preparing a marketing strategy, training for management staff, launching the facility. Time: March – May 2008. The Ordering Party: A private Investor. Investment fulfilled.
- Consulting services concerning the functions of the 4* hotel-suite facility. Health clinic, developed health&beauty section, conferences. Time: April 2008. The Ordering Party: SOVA Profile Investment.
- Audit and investment strategy for the 2* President Hotel in Spała. Time: January – February 2008. The Ordering Party: A private investor.
Standard Operating Procedures and Quality Manuals
- Preparing Standard Operating Procedures and Quality Manuals, Gromada Hotel, January 2013
- Preparing Standard Operating Procedures and Quality Manuals, Redyk Hotel, Zakopane, June 2013, implemented
- Preparing Standard Operating Procedures and Quality Manuals, PZU Insurance Group’s hotels, implemented
- Preparing Standard Operating Procedures and Quality Manuals, Oliwski Hotel, Gdańsk (Inpro SA), November – December 2009, implemented
- Preparing Standard Operating Procedures and Quality Manuals, Focus Hotels (3 hotels: Łódź, Bydgoszcz, Szczecin), Immobilie Sp. Z o.o., July – August 2009, implemented
- Preparing Standard Operating Procedures and Quality Manuals, Hotel Spa Dom Zdrojowy Jastarnia (Inpro SA), June 2009, implemented
Selected market analyses
- Directing a pilot study of the MICE (business tourism) market in the Greater Poland district; on the basis of which the IRH was responsible for creating research methodology concerning cyclical study of the business tourism market in Poland (MICE). The study commissioned by the POT (Polish Tourist Organisation). Time: December 2008 – January 2009.
In-house training courses, selected
We have conducted training courses at numerous hotels, including:
- A complex training programme for all-department employees in Uzdrowisko Świeradów (Świeradów Zdrój), April 2007
- Customer service training for the reception and catering staff in the training and recreation centre Ośrodek Szkoleniowy Stodoły, Rybnik. January 2008
- Quality management training for the managers and customer service training for the staff at the Senator Hotel, Dźwirzyno. December 2007
- Customer service training for different department staff at the Filmar Hotel, Toruń. August 2006
- A complex training programme for all-departmental employees at the Pałac Mierzęcin, wellnes & wine resort (customer service, sales, quality management). March 2007
- Training courses for reception, marketing and housekeeping departments at the Pałac Wiejce. August – September 2006
- Training courses for all-departmental staff at the PZU resorts (Karłów, Duszniki Zdrój, Jastrzębia Góra). November 2006
- Training programme concerning customer service, sales, customer loyalty programmes, e-marketing, relationship marketing, customer relationship management (CRM), and assertiveness and negotiation skills at the Domina Residence, Poznań. April 2007
- Training programme for the employees of the catering and marketing department at the Warsaw Apartments. September 2008
- A series of training courses concerning customer service and public relations for Mercedes Benz Poland. September 2007 – November 2008
- Training courses for all the Campanile Hotels’ workers in Poland. November – December 2009; September – December 2010
- A One-and-a-half-year project for training courses in Gromada Hotels. Autumn 2012 – December 2013
- Training courses for the employees of the Park Hotel (Vienna International SA), Bielsko Biała. January 2014
- Training courses for the employees of the Training – Conference Centre WAT (Military University of Technology in Warsaw) in Warsaw. October – December 2014
- Training courses for the employees of the Lamberton Hotel in Ołtarzew, near Ożarów Mazowiecki. January 2015
- Training courses for the sales department employees at the Nadwiślańska Agencja Turystyczna. February 2015
- Training courses for the employees of the Oleandry Youth Hostel in Kraków. May 2015
- Training courses for the reception staff at the Partner Hotel in Warsaw. August 2015
- Training courses for the reception staff at the Art Hotel in Wrocław and Hotel Patio in Wrocław. November 2016
- Training courses concerning pricing policy for the management staff of the Hotel Central in Gdańsk. December 2016